Refund Policy

7-day money-back guarantee

We offer a full refund within 7 days of your initial subscription purchase if you are not satisfied with the service, for any reason. This applies to your first paid subscription only — it does not apply to renewals, plan upgrades, or repeat purchases.

To request a refund, email [email protected] from the email address on your account within 7 days of the original charge. Refunds are issued back to the original payment method within 5–10 business days.

Cancellations

You can cancel your subscription at any time from Account Settings. When you cancel, your subscription stays active until the end of the current billing period — you keep full access until then. No further charges occur after cancellation.

We do not offer prorated refunds for partial months or partial years already paid. Unused words and detection quota do not roll over and are not refundable.

Renewals

Subscriptions auto-renew at the end of each billing period (monthly or annual, depending on your plan). Renewal charges are non-refundable. To avoid renewal, cancel at least one day before the renewal date.

Failed payments

If a renewal payment fails, your subscription enters a past-due state and we will attempt to charge again over the following days. If all retries fail, your subscription is downgraded to the Free plan and your data is preserved. No refund is owed for failed payment attempts.

Chargebacks

Please contact us first at [email protected] before disputing a charge with your bank. We resolve almost all billing concerns within one business day. Initiating a chargeback without contacting us first may result in account suspension.

Contact

Refund and billing questions: [email protected]